How to Retrieve Lost JAMB Registration Number or Profile Code

How to Retrieve Lost JAMB Registration Number or Profile Code

If you’ve lost your JAMB registration number or profile code, don’t worry—there are several easy and official ways to retrieve them.

The fastest is via SMS to JAMB’s service numbers, while you can also check your email or visit a JAMB office. Additionally, your exam slip or the JAMB result portal often contains the registration number. This guide covers all methods, common issues, contact info, and practical tips for a smooth recovery process.

Jump to Retrieve JAMB Profile Code via SMS | Jump to Retrieve JAMB Registration Number from Exam Slip | Jump to Common Problems and Solutions

How to Retrieve JAMB Profile Code

Retrieve JAMB Profile Code via SMS (Fastest Method)

Sending an SMS to JAMB’s dedicated short codes is the quickest and most reliable way to recover your profile code. It only requires your phone number linked to your National Identification Number (NIN).

Steps to follow:

  1. Ensure your SIM card is registered in your name with your NIN linked (mandatory for JAMB SMS services).
  2. Send the text RESEND from the same mobile number used during registration to 55019 or 66019.
  3. JAMB will reply almost instantly with your profile code via SMS.

This method bypasses the need for internet access and is safe, official, and supported directly by JAMB.

Retrieve JAMB Profile Code From Your Email

While emails are not the primary means to get your profile code, if you linked a valid email address when registering, you may find your profile code in official JAMB emails.

  • Search your inbox for emails from JAMB around your registration date.
  • Use keywords such as “JAMB Profile Code,” “JAMB Registration,” or “JAMB Confirmation.”
  • If you haven’t linked your email yet, visit a JAMB-accredited CBT center to request linking your email to your profile for future alerts and recoveries.

This method is useful for those who keep well-organized email accounts and have linked their profiles.

Retrieve Your Profile Code via JAMB Office or Support

If you cannot get your profile code via SMS or email, visiting or contacting a JAMB office is the next best option. Staff can verify your identity and help recover your details.

Notable JAMB offices include:

National Headquarters – Abuja
Address: Bwari, PMB 189, Garki, Abuja
Phone: +2348166335513, +2348123658955
Email: [email protected]
Website: www.jamb.gov.ng
Annex Office – Lagos
Address: 11 Ojora Road, Ikoyi, Lagos
Phone: 0700-JAMB-ZLG, 0700-5262-954
Email: [email protected]

Use official contacts or visit during office hours (typically 9:00 AM to 5:00 PM, Monday to Friday) for assistance.

How to Retrieve JAMB Registration Number

Check Your JAMB Exam Slip

One of the first and easiest steps to retrieve your registration number is to locate your JAMB exam slip because it includes this important detail.

If you’ve misplaced your slip, check places where you usually keep important documents. The registration number is typically printed prominently on the slip’s front page. This number is critical for tracking your results and admissions process.

Retrieve via JAMB Result Portal

You can retrieve your registration number by logging into the official JAMB CAPS (Central Admission Processing System) portal:

  • Go to www.jamb.gov.ng.
  • Log in with your email address and password.
  • Click on “Admission Status” or “Profile” sections to see your registered details including your registration number.

This method is perfect if you remember your login credentials but misplaced your number.

Visit a JAMB Office

When online recovery fails or you have forgotten your login details, visiting a JAMB office is a guaranteed way to retrieve your registration number.

Be sure to carry a valid ID and any relevant documents to prove your identity. JAMB officials can then assist you in recovering your registration number in person.

Common Problems and Solutions

Problem: SMS not working for profile code retrieval.

Solution: Ensure your SIM card is linked to your NIN and you are sending the SMS from the number used during registration. If issues persist, try another official number (66019) or visit a JAMB office.

Problem: Email with profile code never arrived.

Solution: Confirm the email was linked during registration. Check spam folders and search by keywords. If not linked, visit an accredited CBT center for linking services.

Problem: Lost login credentials for JAMB CAPS portal.

Solution: Use the password reset option on the portal or recover via JAMB help centers or support email.

JAMB Contact Information

For official assistance, use these contacts:

General Info: +2348166335513, +2348123658955
Email: [email protected]
Website: www.jamb.gov.ng
Lagos Office
11 Ojora Road, Ikoyi, Lagos
Tel: 0700-JAMB-ZLG, 0700-5262-954
Email: [email protected]
Abuja National Headquarters
Bwari, PMB 189, Garki, Abuja
Tel: +2348166335513, +2348123658955
Email: [email protected]

Frequently Asked Questions (FAQs)

How can I get my JAMB profile code if I lost my phone?

If your phone is lost, you can visit a nearby JAMB office with a valid ID to recover your profile code. Alternatively, if your email is linked to your JAMB profile, check for emails or reset login details via the JAMB portal.

Is the JAMB profile code the same as the registration number?

No, your profile code and registration number are different. The profile code is for accessing the JAMB portal, while the registration number uniquely identifies you for exams, results, and admissions.

Can I revoke or change my JAMB profile code?

The profile code is unique to your registration and linked SIM. It cannot be changed or revoked. If you encounter issues, contact JAMB support or visit an office for help.

What if my registration slip is lost?

If you lost your exam slip, retrieve your registration number online via the JAMB portal or SMS service, or visit a JAMB office for official recovery.

How long does it take to get a response after sending the SMS?

You will typically receive your profile code or registration number within minutes after sending the SMS to the correct number from your registered SIM.

Final Tip: Always keep your profile code, registration number, and exam slip safely stored even after your exams—these are your key credentials for admissions and further communications with JAMB. Regularly back up related information digitally and keep your NIN linked SIM active to avoid retrieval issues.

Disclaimer: WakaAbuja has made every effort to ensure that the information in this post was correct at the time of publication. However, we do not assume any liability caused by errors such as pricing, hours, or location details. Please consult official websites or social media pages for the most up-to-date information.

Israel Umar
Israel Umar

Determined and Stubborn It || Corporate Hustler 💼 Contact Me Via WhatsApp.

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