How to Stop Browsing With Airtime on Airtel
Do you experience unexpected airtime deductions on your Airtel line in Nigeria while browsing the internet? There is no need to feel alone! Airtel users face this issue, but there is a way to fix it. In this guide, you’ll learn how to ensure that your airtime is safe and that your browsing experience goes smoothly.
Key Takeaways
Opt out of Airtel PAYU: Prevent airtime deductions for browsing.
Purchase data bundles: Dial *141# to buy data bundles and avoid PAYU charges.
Deactivate PAYU: Use *400*1# to switch from PAYU to data bundles.
Customer Support: Contact Airtel at 111 for help unsubscribing from PAYU.
Understanding Airtel PAYU Service
The Airtel PAYU (Pay As You Use) plan deducts browsing charges directly from your airtime balance. As a result, you will quickly deplete your airtime if you use this service instead of data bundles.
Why Opt-Out of PAYU?
-
Cost-Effective: Data bundles are cheaper than PAYU.
-
Control: Manage your expenses better with set data limits.
-
Convenience: Avoid unexpected deductions and maintain a balance for calls and SMS.
Activating Data Bundles for Browsing
In order to avoid airtime deductions, activate a data bundle. You can do this by following these steps:
Step-by-Step Guide
-
Dial *141#. This opens the data bundle menu.
-
Select Your Bundle: Choose a data plan that fits your needs.
-
Confirm Purchase: Follow the prompts to complete your purchase.
With a data bundle, your browsing charges are covered by the bundle, not your airtime.
Using USSD Code to Stop Browsing with Airtime
If you want Airtel to stop using your airtime for browsing, you need to deactivate the PAYU service. You can do this by following these steps:
Deactivation Process
-
Dial *400*1#: This USSD code deactivates the PAYU service.
-
Confirm: Follow the on-screen instructions to confirm deactivation.
Afterwards, your browsing will only use data bundles, preserving your airtime.
Contacting Airtel Customer Care
The following Airtel customer service numbers are available if you encounter issues or need further assistance:
How to Reach Out
-
Dial 111. Speak directly to a customer care representative.
-
Email: Send an email to customercare.ng@ng.airtel.com for assistance.
-
Social Media: Reach out via Airtel Nigeria’s official social media channels.
Summary and Next Steps
On Airtel, you must deactivate the PAYU service and switch to data bundles to stop browsing with airtime. The quick recap is as follows:
-
Opt-Out of PAYU: Dial *400*1#.
-
Buy Data Bundles: Use *141# to purchase a bundle.
-
Contact Support: Reach out to Airtel customer care if needed.
By following these steps, you can enjoy a seamless and cost-effective browsing experience on Airtel.
Frequently Asked Questions
How Can I Stop Airtel Internet From Using Airtime?
To stop Airtel internet from using airtime, dial *400*1# to opt out of PAYU. Purchase data bundles via *141# and select ‘Stop my data.’ Contact Airtel customer care at 111 for assistance.
How Do I Stop Airtel Airtime From Being Used for Browsing?
Dial *400*1# to deactivate Airtel PAYU. Unsubscribe from the FREE SURF offer, if applicable. Contact Airtel customer care at 111 for further assistance.
How Do I Stop My Phone From Browsing With Airtime?
To prevent airtime browsing, dial *400*1# to deactivate Airtel PAYU. Opt for ‘Stop My Data’ when purchasing a data plan. Contact Airtel customer care at 111 if needed.
What Is the Code for Browsing With Airtime on Airtel?
To activate PAYU for airtime browsing, dial *400#. Charges are N3 per 1 MB. To stop, dial *400*1#. Choose data bundles to avoid airtime deductions while browsing.
Conclusion
Take action now to prevent unexpected deductions and maintain your airtime balance by stopping browsing with Airtel airtime. Contact Airtel customer care if you need assistance deactivating the PAYU plan, opting for data bundles, or deactivating the PAYU plan. Follow these steps to browse worry-free and enjoy seamless mobile browsing.
For more information, visit Airtel Nigeria or contact customer support.
Leave a Reply