Losing access to your FCMB Bank ATM card or suspecting unauthorized access to your account can be distressing. Here’s a detailed guide on how to swiftly block and unblock your FCMB Bank account and ATM card to secure your finances effectively.
Steps to Block FCMB Bank Account/ATM Card
If you find yourself in a situation where you need to block your FCMB Bank account or ATM card, you have several options available:
1. Via Internet Banking
Using FCMB Bank’s internet banking platform to block your ATM card is straightforward:
- Log in to your FCMB Bank account on the official website.
- Navigate to the “Cards” section from your dashboard.
- Select the specific ATM card you wish to block.
- Follow the prompts to initiate the block and confirm using your internet banking PIN or password.
- You can also unblock the card later through the same interface, if needed.
2. Via Customer Support
For immediate assistance, you can block your FCMB Bank account by contacting customer support:
- Dial FCMB Bank’s customer care lines: 0700 329 0000 or 012798800 (available 24/7).
- Provide your account number, card details, and other necessary information to verify your identity.
- The customer support team will guide you through the process of blocking your account or ATM card.
3. Via USSD Code
Using the USSD code provided by FCMB Bank, you can block your ATM card directly from your mobile phone:
- Dial *329*911# from your registered mobile number.
- Select the option to block your ATM card.
- Follow the prompts to confirm the action, entering your bank account number and USSD PIN when prompted.
4. Via FCMB Bank Mobile App
If you prefer using a mobile app for convenience, follow these steps to block your FCMB Bank account or ATM card:
- Download and launch the FCMB Bank mobile app from Google Play Store or Apple Store.
- Log in to your account using your credentials or biometric authentication.
- Navigate to the “Cards” section within the app.
- Select the ATM card you want to block and proceed with the blocking process.
- Confirm the action when prompted to complete the block.
How to Block FCMB Bank ATM Card from Another Phone
In situations where you have lost your phone and need to block your ATM card remotely, take these steps:
- Use another phone to call FCMB customer care at 0700 329 0000 or 012798800.
- Inform them about your lost ATM card and request immediate blocking to prevent unauthorized transactions.
FAQs on Blocking FCMB Bank Account/ATM Card
Can I get a replacement ATM card after blocking the old one? Yes, FCMB Bank allows you to request a replacement card after blocking your old ATM card. The new card will come with a new card number for security.
Is it possible to block just the ATM card and not the entire account? Yes, you can block your FCMB Bank ATM card without affecting the operation of your entire account. This way, you prevent unauthorized transactions while keeping your account active.
How can I block my FCMB ATM card if it’s lost or stolen? To block your lost or stolen FCMB ATM card, promptly contact FCMB customer care or visit the nearest FCMB Bank branch for assistance.
Can I block my FCMB ATM card online? Yes, you can block your FCMB ATM card online through the bank’s internet banking platform or mobile app, ensuring swift action to secure your account.
Is there a fee to block my FCMB ATM card? Generally, FCMB Bank does not charge a fee for blocking your ATM card in cases of loss or theft. This service is provided to safeguard your account from unauthorized use.
Conclusion
Taking immediate action to block your FCMB Bank account or ATM card is crucial to protecting your finances from potential fraud. Whether through internet banking, customer support, the USSD code, or the mobile app, FCMB Bank offers accessible and secure methods to ensure the safety of your funds. Always maintain the confidentiality of your account information and promptly report any suspicious activity to FCMB Bank.
For further assistance or inquiries, feel free to leave a comment below, and we will respond promptly. Safeguarding your financial assets starts with proactive measures, such as blocking your ATM card when necessary.
