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We aren’t the only ones who have been caught off guard by an unexpected mobile data or subscription renewal, so you aren’t alone if you feel this way. It is no secret that auto-renewals from mobile networks such as MTN, Glo, Airtel, and 9mobile can be a frustrating experience for a lot of Nigerians, especially if you don’t need the service anymore. Learning how to cancel auto-renewal can save you from unnecessary charges that sometimes occur when you’re traveling abroad, cutting down on costs, or simply looking for a better way to manage your subscriptions. If you want to regain control over your mobile plan, here’s everything you need to know.
Key Takeaways:
- Ease of Use: All networks offer simple USSD codes to manage auto-renewal settings.
- Convenience vs. Control: While auto-renewal is convenient, it’s crucial to manage it to avoid overspending.
- Price Range: The auto-renewal charges can vary from as low as 100 NGN to as high as 5000 NGN depending on the plan.
Why Cancel Auto Renewal?
Auto-renewals are convenient, but they can also lead to unwanted charges. For instance, if you’re traveling and not using your Nigerian number, or if you simply forget to cancel a plan, your account might be charged without your knowledge. Over time, these small charges can add up. The good news? It’s relatively easy to cancel auto-renewals with a few simple steps.
How to Cancel Auto Renewal on MTN
MTN Nigeria is one of the largest networks in the country, and while they offer great services, sometimes their auto-renewals can catch you off guard. To cancel the auto-renewal on MTN, follow these steps:
Step-by-Step Guide:
- Dial
*121*5#: This is the quick code for managing your subscriptions. - Select Your Package: Follow the prompts to view and cancel your active plans.
- Confirm Cancellation: Once you’ve found the auto-renewing subscription, select the option to cancel and confirm.
Personal insight: “I’ve personally used MTN for years, and the auto-renewal cancellation process has always been seamless. However, I recommend double-checking the packages, as sometimes network errors could make it tricky to cancel immediately.”
How to Cancel Auto Renewal on Glo
Glo is another major player in Nigeria’s telecommunications sector, and just like MTN, it has its own auto-renewal system for services like data, voice, and more.
Step-by-Step Guide:
- Dial
*127*0#: This will stop the auto-renewal on any active subscriptions. - Follow Prompts: Choose the specific service you want to stop from renewing automatically.
- Confirmation: You should receive a message confirming the cancellation.
Personal Insight: “I once struggled with Glo’s auto-renewal charges, especially when I was traveling outside Nigeria. After a few calls to customer service, I figured out the process. Always keep track of your usage to avoid surprise charges.”
How to Cancel Auto Renewal on Airtel
Airtel offers numerous services, including data plans and entertainment subscriptions. Cancelling an auto-renewal on Airtel is straightforward with the following steps:
Step-by-Step Guide:
- Dial
*141*5#: This gives you access to the Airtel subscription menu. - Choose Your Plan: Select the subscription or plan you want to cancel.
- Confirm the action: Once you’ve selected, confirm the cancellation.
Personal Insight: “Airtel’s process was the easiest for me, especially when I needed to adjust my data plan. The interface is user-friendly, and I was able to cancel in under 2 minutes!”
How to Cancel Auto Renewal on 9mobile
9mobile, known for its competitive data packages, also has an auto-renewal feature. Here’s how to cancel it:
Step-by-Step Guide:
- Dial
*229*0#: This code stops the renewal of your active plans. - Select Your Subscription: If you have multiple subscriptions, choose the one you wish to cancel.
- Confirmation: A message will be sent to confirm the cancellation.
Personal Insight: “9Mobile has always been reliable for my data needs, but the auto-renewal system caught me off guard. Luckily, cancelling was just a quick dial away.”
Pricing, Pros, and Cons of Auto Renewal Services
Below is a table comparing the common auto-renewal charges for each network.
| Network | Plan Type | Cost (NGN) | Auto-Renewal Cancel Code | Pros | Cons |
|---|---|---|---|---|---|
| MTN | Data, Voice | 200 – 5000 | *121*5# |
Fast speed, reliable coverage | Can be expensive for light users |
| Glo | Data, Voice | 100 – 5000 | *127*0# |
Affordable data plans | Occasionally confusing customer service |
| Airtel | Data, Entertainment | 100 – 3000 | *141*5# |
Excellent data packages | Inconsistent network in rural areas |
| 9mobile | Data, Voice | 150 – 4000 | *229*0# |
Flexible data plans | Limited coverage in some regions |
FAQs
1. What happens if I don’t cancel my auto-renewal?
If you don’t cancel, your subscription will automatically renew, and you will be charged again. This could happen for services like data bundles or monthly calls.
2. Can I cancel auto-renewal for only some services?
Yes, all networks allow you to cancel specific services rather than all subscriptions at once.
3. Is the cancellation process instant?
Usually, the cancellation takes effect immediately, but some networks might send a confirmation SMS afterward.
By following these easy steps, you can regain control of your mobile subscriptions and avoid any unwanted charges. Whether you’re simplifying your mobile usage or just cutting back on costs, cancelling auto-renewal is one of the easiest ways to manage your finances.
So, next time you find yourself trapped in an auto-renewal cycle, don’t worry—just dial the right code, and you’ll be good to go. Happy savings!
