With its voice, data, and digital solutions, Glo is one of Nigeria‘s top telecommunications providers. You can opt for auto-renewal, which ensures that your data plans or subscriptions are automatically renewed at the end of their validity period. Although this can be convenient, there are times when you may want to cancel auto-renewal in order to switch plans or avoid additional charges. Using SMS, a USSD code, or the Glo Café app, you can cancel auto-renewal on Glo.
Key Takeaways
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Canceling auto-renewal on Glo is straightforward and can be done via SMS, USSD, or the Glo Café app.
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Make sure to check your current data plan status and renewal date before canceling.
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There are no refunds for unused data if you cancel before the end of your current plan.
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Canceling auto-renewal will not affect your current data plan, and you will still be able to use your data until it expires.
Important Things to Note
Here are some important points to keep in mind before you begin:
- Current Plan Usage: Canceling auto-renewal will not interrupt your current data plan. You can continue to use your data until the plan’s expiration date.
- Manual Renewal: Once auto-renewal is canceled, you will need to manually renew your data plan when it expires.
- No Refunds: If you cancel auto-renewal before your current data plan ends, you will not receive a refund for any unused data.
- Timing: To avoid being charged for the next cycle, cancel auto-renewal at least 24 hours before your plan’s renewal date.
How to Check Glo Data Plan Status and Renewal Date
Before you cancel auto-renewal, it’s crucial to know your current data plan status and renewal date. Here are three methods to check:
Via SMS
- Open your messaging app.
- Send “INFO” to 127.
- You will receive a message with your current data plan status and renewal date.
Via USSD Code
- Open the call app on your phone.
- Dial *777# on your Glo line.
- Select “Current Plan” to view your data plan status and renewal date.
Via Glo Café App
- Download and install the Glo Café app from the Google Play Store.
- Open the app and register or log in with your Glo phone number.
- Tap on “My Account” and select “My Plans” to see your data plan status and renewal date.
Cancel Auto Renewal on Glo
Here are the steps to cancel or opt out of auto-renewal on Glo using different methods:
Via SMS
- Open your messaging app.
- Send “CANCEL” to 127.
- You will receive a confirmation message from Glo.
Via USSD Code
- Open the call app on your phone.
- Dial *777# on your Glo line.
- Select “Data Services.”
- Choose “Cancel auto-renewal.”
- You will receive a confirmation message from Glo.
Via Glo Café App
- Download and install the Glo Café app from the Google Play Store.
- Open the app and log in with your Glo phone number.
- Tap on “My Account” and select “My Plans.”
- Find the data plan you want to cancel auto-renewal for and tap “Deactivate Auto-Renewal.”
- Confirm your choice.
Frequently Asked Questions
Can I cancel auto-renewal on Glo at any time?
Yes, you can cancel auto-renewal at any time before your current plan expires.
Will I lose my remaining data if I cancel auto-renewal on Glo?
No, you will still be able to use your remaining data until your plan expires.
Will I receive a refund if I cancel auto-renewal on Glo?
No, you will not receive a refund for any unused data if you cancel auto-renewal before the end of your current plan.
How do I reactivate auto-renewal on Glo?
You can reactivate auto-renewal by subscribing to a new data plan and selecting the auto-renewal option during activation.
How do I cancel my Glo subscription?
Send “CANCEL” to 127 via SMS to cancel auto-renewal on your current data plan.
Can I cancel auto-renewal on a specific data plan while keeping it on other plans?
Yes, you can cancel auto-renewal on a specific data plan while keeping it active on others.
How do I activate auto-renewal on Glo?
Dial *777#, subscribe to a data plan, and choose the auto-renew option.
Conclusion
Managing your Glo data plans effectively includes knowing how to cancel auto-renewal to avoid unnecessary charges. Whether you choose to cancel auto-renewal via SMS, USSD code, or the Glo Café app, the process is straightforward and easy to follow. Keep track of your data plan status and renewal dates to ensure you manage your subscriptions effectively. If you have any questions or concerns, leave a comment below, and we will get back to you as soon as possible!
