How to Check Your Fidelity Bank Statement of Account in 2024

Tracking your financial transactions is vital for effective money management. A statement of account from Fidelity Bank provides a detailed summary of all your transactions over a specific period. In this guide, I’ll walk you through the various methods you can use to check your Fidelity Bank statement of account, whether you prefer doing it on your phone, via email, or by visiting a branch.

Key Takeaways

• Multiple Options: You can check your Fidelity Bank statement of account using the mobile app, USSD code, email, or by visiting a branch.
• Detailed Records: Your statement includes all deposits, withdrawals, transfers, interest earned, and fees charged.
• Convenience: Each method offers a convenient way to access your financial transactions and keep track of your spending.
• Security: Statements sent via email or downloaded from the app are secured with passwords to protect your information.

Understanding the Fidelity Bank Statement of Account

First off, let’s clarify what a statement of account is. Simply put, it’s a document that records all the transactions made in your bank account over a certain period. This includes deposits, withdrawals, transfers, interest earned, and any fees charged. It’s like a financial diary, giving you a clear picture of where your money is going and coming from.

Methods to Check Your Fidelity Bank Statement of Account

1. Via the Fidelity Bank Mobile App

Using the Fidelity Bank Mobile App is one of the easiest ways to check your statement of account. Here’s how you can do it:

1. Download the App: Head to the Google Play Store or Apple Store and download the Fidelity Bank Mobile App.
2. Install and Launch: Install the app and open it on your phone.
3. Login or Register: If you’re new to the app, register by following the instructions. If you already have an account, log in.
4. Navigate to Statements: Once you’re logged in, find the “Statement of Account” option in the menu.
5. Select Date Range: Choose the period for which you want the statement.
6. Authorize Request: Enter your PIN to authorize the request.
7. Download PDF: Your statement will be available as a PDF, which requires a password to open. Instructions for the password will be provided within the statement.

2. Using the USSD Code

For a quick and straightforward way to access your mini statement, you can use the USSD code. Here’s how:

1. Open the Call App: Open the dialer on your phone.
2. Dial *770#: Use the number registered with your Fidelity Bank account.
3. Select Mini Statement: Follow the on-screen prompts to select the mini statement option.

3. Sending a Request Through Email

If you prefer to receive your statement via email, this method is for you:

1. Log in to Your Email: Open your email account.
2. Compose a Request: Send an email to true.serve@fidelitybank.ng, specifying the period you need the statement for.
3. Receive Statement: Within 24 hours, you’ll receive your statement in PDF format. The PDF will require a password to open, and instructions for the password will be included.

4. Visiting a Fidelity Bank Branch

If you prefer face-to-face interactions, visiting a Fidelity Bank branch is a reliable option:

1. Locate a Branch: Find the nearest Fidelity Bank branch.
2. Request Statement: Go to the customer service desk and request your statement of account.
3. Provide Details: You’ll need to provide some account details for verification.
4. Receive Statement: The bank will print your statement of account for you.

Frequently Asked Questions

What is the USSD code for Fidelity Bank statement?

The USSD code to check your Fidelity Bank statement is *770#. This code allows you to access a mini statement quickly.

How do I get my bank statement from Fidelity Bank?

You can get your statement through the Fidelity Bank mobile app, USSD code, email request, or by visiting a branch.

How often does Fidelity send statements?

Fidelity Bank sends statements monthly or quarterly, depending on your account activity. If there are transactions in a month, you’ll receive a monthly statement; otherwise, a quarterly statement is sent.

What if I find discrepancies in my Fidelity Bank statement?

If you notice any discrepancies or unauthorized transactions, contact Fidelity Bank’s customer support immediately for assistance in resolving the issue.

Can I access my Fidelity Bank statement of account from abroad?

Yes, you can access your statement from abroad through the Fidelity Bank mobile app or online banking, provided you have an internet connection.

Can I check my Fidelity Bank statement of account from an ATM?

You can view a mini-statement from a Fidelity Bank ATM, but for a detailed statement, use online banking, the mobile app, or visit a branch.

Conclusion

Checking your Fidelity Bank statement of account is essential for keeping track of your finances. Whether you use the mobile app, USSD code, email, or visit a branch, each method provides a convenient way to monitor your transactions. Staying informed about your account activity helps you make better financial decisions and ensures the security of your funds.

If you have any questions or need further assistance, feel free to leave a comment below, and we will get back to you as soon as possible. Happy banking!