Here’s an overview of canceling auto-renewal on MTN:

• Introduction
• Understanding Auto Renewal on MTN
• Methods to Cancel Auto Renewal on MTN
• Method 1: USSD Code
• Method 2: Online Self-care Service
• Method 3: Customer Support
• Important Considerations When Cancelling Auto Renewal
• Benefits of Cancelling Auto Renewal on MTN
• Tips to Avoid Auto-Renewal on MTN
• Conclusion

Introduction

To cancel auto-renewal on your MTN subscription in 2024, you need to follow a few simple steps. This guide will walk you through the process to help you successfully disable the auto-renewal feature on your MTN account. By following these steps carefully, you can avoid unexpected charges and have more control over your subscription plan. Let’s dive into the easy-to-follow instructions to stop the auto-renewal on MTN and manage your subscription according to your preferences.

Understanding Auto Renewal on MTN

• Auto Renewal is a convenient feature on MTN that automatically renews your data or call plan.
• This ensures uninterrupted service by deducting the plan cost from your airtime balance.
• It is crucial to understand how auto-renewal works to manage your subscriptions efficiently.
• You can cancel auto-renewal at any time to avoid automatic deductions for the next billing cycle.
• Familiarize yourself with the terms and conditions of auto-renewal to make informed decisions regarding your MTN subscriptions.

Methods to Cancel Auto Renewal on MTN

• To cancel auto-renewal on MTN, you can dial the code 1235*1# on your phone and follow the prompts to deactivate the service.
• Another method is to send a text message with the keyword “STOP” to the shortcode provided for auto-renewal services.
• You can also log in to your MTN account on the official website or through the mobile app to manage your subscriptions and cancel auto-renewal from there.
• Contacting MTN customer service through their hotline or visiting a service center in person are also effective methods to cancel auto-renewal on your MTN subscription.

Method 1: USSD Code

• Dial*123#on your MTN mobile device.
• Select the option for “Manage My Account.”
• Choose “Auto Renewal.”
• Follow the prompts to cancel the auto-renewal subscription.
• Confirm the cancellation by following the final prompts.

By using this USSD code method, you can easily cancel the auto-renewal feature on your MTN subscription without the need to visit a physical store or contact customer service.

Method 2: Online Self-care Service

• Access the MTN website and log in to your account.
• Navigate to the subscription management section.
• Locate the auto-renewal option for your plan.
• Follow the prompts to disable the auto-renewal feature.
• Confirm the changes made to your subscription.
• Save the updated settings to ensure auto-renewal is canceled successfully.

Method 3: Customer Support

• Contact MTN customer support by dialing 180 for assistance.
• Follow the automated prompts to speak with a representative.
• Inform the representative that you want to cancel the auto-renewal service.
• Provide the necessary details to verify your account.
• Request confirmation that the auto-renewal has been successfully canceled.

Important Considerations When Cancelling Auto Renewal

• Review Terms and Conditions: Before canceling auto-renewal on MTN, carefully review the terms and conditions of your subscription to understand any penalties or requirements.
• Check for Early Termination Fees: Some contracts may have early termination fees if you cancel before the end of the current billing cycle.
• Ensure Alternative Payment Methods: Make sure you have an alternative payment method ready to ensure uninterrupted service after canceling auto-renewal.
• Keep Confirmation Records: After canceling, keep records of the cancellation confirmation for future reference or in case of any disputes.

Benefits of Cancelling Auto Renewal on MTN

• Avoid Unexpected Charges: By canceling auto-renewal on MTN, you have more control over your expenses and can prevent unexpected charges on your account.
• Flexibility: Without auto-renewal, you can choose when and how to renew your plan based on your needs and budget.
• Avoiding Overages: Canceling auto renewal helps you avoid overages that may occur if you unintentionally use more data or minutes than your plan allows.
• Preventing Waste: It ensures that you are not wasting unused resources if you are not fully utilizing your plan before it renews automatically.

Tips to Avoid Auto-Renewal on MTN

• Monitor your data usage. Keep track of your data usage to avoid running out unexpectedly and triggering auto-renewal.
• Set Data Usage Alerts: Enable data usage alerts on your phone to receive notifications before you reach your data limit.
• Turn off the Auto Renewal Feature: Contact MTN customer service to disable the auto renewal feature on your plan.
• Use Data Management Apps: Utilize apps that help you manage and monitor your data usage effectively.
• Regularly check your plan. Stay informed about your current plan details and renewal settings to prevent unexpected charges.

Conclusion

• Make sure to follow these steps carefully to cancel auto-renewal on MTN without any hassle.
• Always double-check to ensure that the auto-renewal has been successfully canceled.
• Remember that canceling the auto-renewal may result in an interruption of service, so plan accordingly.
• If you encounter any difficulties during the process, don’t hesitate to reach out to MTN customer support for assistance.
• Stay informed about your subscription details to manage your services efficiently.