How to Connect with Opay Customer Care
Opay’s customer care team is here to guide you through the maze of customer service. Opay’s dedicated support team can assist you with transactions or answer questions about their services.
Key Takeaways
Phone Support: Dial +2 341 888 8329 during business hours for direct assistance.
Chat Support: Use the Opay app for real-time help.
Email: Send your queries to customerservice@opay-inc.com.
Social Media: Keep in touch on Twitter, Facebook, and Instagram for updates and support.
Phone support
Contact Opay’s customer care at +234 1 888 8329 during business hours for immediate assistance. Using this direct line, you can get help with transactions, app features, and more. Our phone support is designed to provide quick and efficient solutions, ensuring you get the help you need as soon as possible.
Chat Support on the Opay App
For real-time assistance, use the chat support feature on the Opay app. Simply open the app and start a chat with a customer service representative. This method is secure and convenient, allowing you to get help quickly while keeping your personal information safe. Plus, chat transcripts are saved for your reference, making it easy to track your interactions.
Email support
If you prefer email communication, please contact customerservice@opay-inc.com. Please provide detailed information about your issue in order to receive the most effective assistance. By emailing, you can document your concerns and track the progress of your inquiry. For future reference, the Opay customer service team may write a response in written format.
Social Media Contact
Follow Opay on Twitter, Facebook, and Instagram. It is helpful to use these channels to receive timely feedback and updates. In addition to getting answers to general questions, social media can keep you informed about new features and services.
Frequently Asked Questions
Q: What are Opay’s phone support hours?
Opay offers phone support during regular business hours. For prompt assistance, call between 9 AM and 5 PM (WAT).
Q: Is chat support on the Opay app secure?
The chat support on the Opay app is secure. Transcripts of the conversation are saved for your reference, and your personal information is protected during the conversation.
Q: How long does it take to get an email response?
In general, Opay responds to emails within 24-48 hours, but there are exceptions. You can speed up the process by providing detailed information in your email.
Q: Can I contact Opay for fraud-related issues?
Yes, for fraud-related concerns, you can email Opay at ng-antifraud@opay-inc.com for immediate assistance.
Feel free to reach out to Opay’s customer care through any of these channels to get the help you need.
