The term “Infopool” is used by Fidelity Bank to describe an exclusive portal that is available on Microsoft’s platform exclusively to their bankers who are using the platform to do their business with them. The application facilitates access to account information as well as other banking services within the institution. By aggregating and delivering essential data to bankers, this system ensures smooth operations and efficient service delivery on the part of the bank.
Infopool at Fidelity Bank
In addition to being a part of Fidelity Bank’s internal infrastructure, Infopool serves primarily the needs of bankers rather than their customers. As part of the bank’s internal processes, it facilitates easy access to critical information and tools that are necessary for effective decision-making and client management within the bank.
Getting in touch with customer service
Online banking services are available to customers of Fidelity Bank through their secure website at fidelitybank.ng for Fidelity Bank customers. Using this official channel, you can securely log in to your account and manage your personal banking activities through a user-friendly interface.
The main features of Infopool are as follows:
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Fidelity Bankers only have access to this internal tool.
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Provides comprehensive banking data and tools that are used for data aggregation.
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Enhanced Efficiency: Facilitates quick decision-making and customer service by facilitating quick decision-making.
What is Infopool and how does it work?
With the Infopool platform, Fidelity Bankers can receive real-time data and tools as well as seamless integration with Microsoft’s platform. Throughout the application, bankers will be able to access a wide range of functions essential to daily banking operations, ensuring that they have access to the most recent information and resources whenever they need them.
Frequently Asked Questions (FAQs).
What is Infopool at Fidelity Bank?
Infopool is a specialized portal on Microsoft’s platform designed for Fidelity Bankers to access account information and banking services internally.
Can customers access Infopool?
No, Infopool is exclusively for Fidelity Bankers. Customers should use the official Fidelity Bank online banking portal for their banking needs.
Where can I log in to my Fidelity Bank account as a customer?
Customers can securely log in to their accounts at https://conb.fidelitybank.ng/ for online banking services.
What are the key benefits of Infopool?
Infopool allows Fidelity Bankers to access critical banking information quickly, enhancing operational efficiency and client service.
Is Infopool part of the customer login?
No, Infopool is an internal tool for bankers and not part of the customer login.
Final thoughts
The Fidelity Bank Infopool system is a dedicated system designed to give Fidelity Bank bankers the tools and information they need to deliver exceptional service to their customers. As a result, bankers are able to manage client accounts in an effective and efficient manner. It is important to note that while customers can access their accounts via the official online banking portal at Fidelity Bank, Infopool remains an essential component of the internal banking operations of the bank.
