How to Cancel an Auto-Renewal on Airtel [Updated]
It is sometimes necessary to turn off auto-renewal on Airtel in Nigeria when managing your data subscriptions. No worries if you’ve ever needed to stop automatic deductions for data you might not need. This guide will guide you through the process of canceling Airtel’s data auto-renewal.
Key Takeaways
Airtel auto-renewal ensures uninterrupted data usage.
Cancel auto-renewal on Airtel by dialing *362# or texting STOP to 312 or 440.
Use USSD code *362# for quick cancellation to prevent unexpected deductions.
Seek assistance from Airtel customer care by dialing 111 for personalized support.
What is Airtel Auto Renewal?
With Airtel auto-renewal, data plans are automatically renewed at the end of their validity periods, ensuring continuous data usage. Users who prefer continuous data access without manual re-purchasing will enjoy this feature.
To avoid unexpected deductions and have more control over your data plan renewals, you can deactivate auto-renewal.
Cancel Auto Renewal on Airtel
USSD Code Method
Dial *362#: On your phone, dial *362#.
Select Option 2: Follow the prompts and choose option 2 to opt out of auto-renewal.
Confirmation: You’ll receive a confirmation message once the cancellation succeeds.
SMS Method
Text STOP AUTO-RENEW to 440: Send an SMS with the message “STOP AUTO-RENEW” to 440.
Alternative SMS: You can also text “STOP” to 312.
Confirmation: You’ll receive a confirmation message indicating that auto-renewal has been deactivated.
Customer Care Method
Dial 111: Call Airtel customer care by dialing 111.
Request Cancellation: Speak to a representative and request to cancel the data subscription.
Confirmation: The customer care representative will guide you through the process and confirm the cancellation.
Airtel App Method
Open the Airtel App: Download and open the Airtel App.
Navigate to Plans: Navigate to the ‘Plans’ section.
Turn Off Auto-Renewal: Manually disable the auto-renewal option.
Social Media Method
Contact Airtel on Twitter: Message Airtel Care (@airtel_care) on Twitter with your phone number and details of the data plan you wish to stop auto-renewal for.
Follow the Instructions: Follow the Airtel Care team’s instructions.
Table: Methods to Cancel Airtel Auto-Renewal
| Method | Steps |
|---|---|
| USSD Code | Dial *362# and select option 2 |
| SMS | Text “STOP AUTO-RENEW” to 440 or “STOP” to 312 |
| Customer Care | Dial 111 and request cancellation |
| Airtel App | Open the Airtel App, go to ‘Plans’, and disable auto-renewal |
| Social Media | Message Airtel Care on Twitter with details of the plan to stop auto-renewal |
Frequently Asked Questions
How Can I Stop Airtel Auto Renewal Data?
To stop Airtel auto-renewal data, dial *362# and opt out. Alternatively, text STOP to 312 or STOP AUTO-RENEW to 440. You can also call 111 for assistance or contact Airtel Care on Twitter. Use the Airtel App to manually turn off auto-renewal in the ‘Plans’ section.
How Do I Turn Off auto-renewal?
To turn off auto-renewal on Airtel, simply dial *362# and choose option 2, send STOP to 312, access the Airtel App to disable it in the ‘Plans’ section, call 111 for customer care help, or message Airtel Care on Twitter with your details.
How do Stop Airtel from Deducting My Credit for Data?
To prevent Airtel from deducting your data credit, opt out of auto-renewal before your plan expires. Follow Airtel’s instructions via USSD codes, SMS, or customer care to cancel data auto-renewal and avoid unexpected credit deductions.
How Do I Deactivate Voice Bundles Auto Renewal on Airtel?
To deactivate auto-renewal of voice bundles on Airtel, dial *315# or text STOP to 312. Follow the cancellation prompts. Confirm deactivation through notifications or customer care. Avoid unexpected charges.
Conclusion
There are multiple options available to cancel data auto-renewal on Airtel in Nigeria, including USSD deactivation, SMS commands, customer care assistance, or using the Airtel App. It is possible to manage your expenses effectively by taking control of your subscriptions and monitoring your data usage.
For more details, visit the Airtel website or download the Airtel App.
